3-Way Conference

3-Way Conference

This feature allows you to talk to 2 people in one call. The method to do this is different depending on whether you have an ATA with a standard analog phone or a Polycom Phone.

Home Phone / ATA with Analog Phone

  • While on the first phone call, press Flash to go to the second line.
  • At the dial tone, dial the second number.
  • After the second number picks up, press Flash again to add the first call and start the conference call.

Polycom

Polycom phones will have a Conference soft key when you are on a call. While on the call, hit the Conference (or Confrnc) button. You will be able to dial the number/extension that you wish to conference with. After the second number picks up, you may press the Conference key again to connect the calls.

Alternatively, while on a call, hit the second line key to put the first call on hold and then you can place a second call.  While on the second call, press the Join button (bottom of screen) and the calls will be combined into a conference call.

Note that if you hang up, the other parties will also be disconnected.

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