Call Filters and Blocking

Call Filters and Blocking


This feature allows you to filter your calls based on the caller's phone number, or block their calls entirely.


Setting Call Filters and Blocking

The first line of the Call Filters and Blocking table is always Anonymous callers (no caller ID). Click the Add button to add a new line. Enter the phone number in the Caller Number and set how you want that caller handled in the Destination Type column. Some Destination types have additional information that can be set in the Destination column as stated below.

You can clear the Filter and Blocking rule by clicking the Delete icon.

Click Save to save all changes.

Do Nothing
Only available for Anonymous callers. Don't do anything special and just ring through normally. This is the default behaviour.
Call Forward / Call Forward Number
Forward the call to another phone number. Businesses can enter an extension instead of a phone number. Enter the phone number in the Destination column.
Privacy Manager
Only available for Anonymous callers. Callers will hear a message that Anonymous calls are not allowed and must enter their phone number to continue the call.
No Answer
The call will not be answered. Your phone will not ring.
Busy / Always Busy
The caller will hear a busy signal.
Voicemail
Only really applicable to businesses. Calls can be redirected to a voicemail box. Enter the extension of the voicemail in the Destination column.
Not in Service
The caller will hear a message stating "This number is not in service". This is probably the most useful option for blocking a phone number completely, such as a telemarketer.
Ring Tone
This option is currently experimental and should not be used yet.

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