Cozzmic Business Phone
These features are available to Cozzmic Business Phone customers who have subscribed to the service.
| Feature | Code | Description |
|---|---|---|
| Voicemail | ||
| Access Voicemail | *98 | Listen to Voicemail messages and change voicemail options. |
| Access General Voicemail | *124 + Extension | Allows accessing your voicemail messages from any extension. Follow the voice prompts to enter your extension and PIN. |
| Call Voicemail Directly | *125 + Extension | Call an extension's voicemail to leave a message. |
| Voicemail Transfer | # *125 + Extension | Transfer an active call to an extension's voicemail. If supported on your phone, may also use the Transfer button instead of # and do a Blind Transfer. |
| Caller ID | ||
| Block Caller ID | *67 | Block called phones from seeing your Caller ID. |
| Unblock Caller ID | *68 | |
| Block Caller ID once | *81 | Block the Caller ID for the next call only. |
| Change Caller ID once | *65*<Caller ID>*<Dial Number> | Change your caller ID and dial the number. Must be enabled with Cozzmic first. |
Call Forwarding | ||
| Enable Unconditional Call Forwarding | *72 or *72 + phone number | Dial *72 plus the phone number to setup the call forwarding number and enable call forwarding. Dial just *72 to enable call forwarding using the last number you set for call forwarding. |
| Disable Unconditional Call Forwarding | *73 | |
Follow Me | ||
| Enable Follow Me | *75 | |
| Disable Follow Me | *76 | |
Speakerphone Paging | ||
| Speakerphone Page | *399 | Transmit message to multiple phones via their speakerphone. |
| Single Speakerphone Page | *400 + Extension | Transmit message to a single extension. |
| Two Way Speakerphone Page | *400* + Extension | Start a two way conversation with a single extension over the speakerphone. |
Do Not Disturb | ||
| Enable Do Not Disturb | *78 | Do not ring this extension in a group hunt. |
| Disable Do Not Disturb | *79 | |
Group Hunt | ||
| Enable Group Hunt | *510 | Turn on the Group Hunt for this extension. |
| Disable Group Hunt | *511 | |
Call Parking | ||
| Call Park | #700 | Park the call to allow picking up from another extension. The system will tell you what extension to dial to pick up the call from another extension. |
| Enhanced Call Park | #800 | Park the call and send to a pre-defined extension defined in the system. |
Operating Hours | ||
| Open Operating Hours | *401 | Manually tell system that operating hours are open and allow normal call routing. Schedule resets at Midnight. |
| Close Operating Hours | *402 | Manually tell system that operating hours are closed. Schedule resets at Midnight. If alternate routing is provided (different extensions or auto-attendants when business is closed), then the alternate routes are used. |
| Reset Operating Hours | *403 | Reset the operating hours to it's normal schedule immediately. |
| Other | ||
| Last Caller | *149 | Hear the phone number of the last person to call you. |
| Speed Dial | *130 + code | Dial a preset speed dial number. Set on the server for company wide speed dial codes or in Enhanced Services of your MyPhone Portal. |
| System Tests | ||
| These are useful for testing your phone's connection to the server and audio quality. | ||
| Music On Hold | *388 | Listen to the On Hold Music that callers hear when they are on hold. |
| Echo Audio Read | *398 | Call to the server which will repeat back what you say to test server response time. |